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Turnitin LTI / Gradebook differences

Question asked by Natalie Norton on Apr 21, 2017
Latest reply on Sep 13, 2018 by Bec Plumbe

Hi

We have an issue where the grades in Tii do not match those in Canvas, which has caused confusion for students. We reported to Tii but their initial response was that we should not mark in Tii, only in Speedgrader, which caused a bit of a panic as many of our lecturers want to mark in Tii and are mid marking!

 

We have asked for further clarification on that, but in the meantime I was wondering if anyone has had similar issues? I seem to remember seeing something about how if a grade is changed in Tii is does not necessarily update in Canvas, and I am wondering if that is what has caused the issue?  The lecturer cannot remember if she revised the grades at any point before feedback release date, but it is possible.   We are struggling a bit with the LTI so any help much appreciated! 

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