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Does CANVAS conversations communication also get sent to email account

Question asked by Susan McCarthy on Apr 23, 2017
Latest reply on Apr 23, 2017 by Kristin Lundstrum

Use use CANVAS for online courses as well as web enhanced courses. I have been told by students in both types of courses that when I send a conversation communication to them individually via CANVAS it also generates an email to their university email account. Please confirm if this is so or not.