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Resolved: Error: "couldn't find valid settings for this link"

Question asked by Kevin CSUCanvasAdmin-Nolan on Apr 26, 2017
Latest reply on Apr 26, 2017 by Kevin CSUCanvasAdmin-Nolan

Reinstalling the LTI resolved this issue.


Testing Ofc 365 LTI.  Installed on our Production instance of Canvas via XML.  Login as user who is a Teacher in a course.  Can create a collaboration for Word, Excel, etc.  But then what I click on the collaboration, as either a Teacher or Student, see error "couldn't find valid settings for this link".  Has anyone seen this error before? 


Thanks, Kevin Nolan

Colorado State University