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External Tool Assignment TurnItIn - error when trying to submit

Question asked by Mr. Alan Parman on Apr 27, 2017
Latest reply on Apr 27, 2017 by Mr. Alan Parman

I am trying to set up a TurnItIn assignment (again) and while I know it is supposed to be easy there always seem to be snags.

I believe I have the assignment correctly set up, but when I go into Student View and try to submit a file to test the assignment, I get the following error:


LTI Error: The field "lis_person_contact_email_primary" is not a valid email address - null


I've only found one other question about this in the community and it was not really answered.

Help needed with error message 


Can anyone shed more light on this subject?


Once again, it looks like I'm going to have to accept hardcopy reports and grade by hand.  Sorry, I'm just a little frustrated that Canvas never quite lives up to its promises.