We use Banner as our SIS, and since we've been on Canvas, any time a student withdraws (after the drop/add period), they disappear from the course. This means their last activity disappears, as well as assignments, etc. I was told that during a demonstration last week by Canvas, members of our team were told that this means we have something set wrong between Banner and Canvas, and that if a student withdraws, it should be triggering them as inactive in the class and not removing them.
If you are a Banner school, do you have this working where students remain in the course in Canvas when they withdraw, and they're set to inactive via an automatic transaction from Banner?
Any help/suggestions would be appreciated.