Has anyone ever experienced assignments still open after the available until has passed?
Hello John Williamson - I suppose it depends how you define "open." An online/file upload assignment should definitely not be able to be submitted after the UNTIL date. So in that case, no--I personally have not seen that. On the other hand, even after the "Until" date, students are still able to:
They just can't submit anything.
But if you have a file upload assignment where they are submitting material after the UNTIL date, that may indeed be worthy of a support case to Canvas. (Help>>Report a Problem). But you may want to provide the Community with some specifics regarding the assignment's settings, if at all possible.
Below is a screen shot of my settings:
I have several quizzes that have past the available until date and if I go into moderate quiz I have several students who still showing that they have open quizzes. (See below)
Some of the time the system gives a option to force the open assignments to be closed and graded other times that option is not available. (This option was only available for some but not all of my assignments)
Any help would be great!
Thanks for the screen captures, John! I admit I'm a bit stumped on this now, and I will "tag" resident quizzing expert Kona Jones, author of the must-read publication Quiz Settings to Maximize Security (which glancing through may also help you in this case), in case she has any additional advice. Given the time that student has been "taking" the quiz (based on your second screen capture), it is likely the student never clicked the final Submit Quiz button at the bottom of the quiz. You may want to check the student's quiz log to see how far they got. My other thought is that the option to force the assignment to be closed would apply to those students who made but one attempt (since you allowed two on the quiz), whereas anyone who took it twice should automatically be closed out and, therefore, Canvas is allowing you to view their submissions. In either case, certainly no one should be able to START the quiz--given it's past the "until" date.
John Williamson: am guessing that the "no time limit" setting is causing the issue. Since there is not a time limit, a student who does not submit still has an open quiz even though the due date has passed. Try moderating the open quizzes and seeing if you can force the submission from there:
There lies my issue. Some of the assignment allow me to force the submission and some do not and as far as I can tell there isn't a difference on how I have them setup. I may try to place a time limit on the assignment to see if this will force the submissions.
I went into my assignments and entered a time limit. This allowed me to then force submission on open assignments. I am not sure why I have to use this round about approach when in the past this old why worked just fine and I had no issues. Anyway thanks for the idea.
Just saw this now, John. That may explain why you got the message about "outstanding quiz submissions" and I didn't. If you changed the time limit, that may have just enabled the very warning that you should have, according to that documentation page.
I have been formatting my assignments in this same manner for the last 2 plus years and this quarter was the first time I encountered this issue. I am just glad were able to find a solution.
It may indeed be worthwhile to file a case, then, as Kona suggested, though I imagine you're more worried about submitting final grades at this time of year! Definitely something to keep an eye on, though.
Dallas E Hulsey - I wondered about that, but in a sample that I was running just now that replicated the original settings in John's example, I had two students who logged off and/or closed the browser midstream (they did not click the SUBMIT QUIZ button, basically) that nevertheless still showed that they "finished" the quiz, taking a time to complete that matched when my"Until" time was set. In other words, it appears Canvas auto-submitted for them, which indeed seems to confirm what the documentation page states.
But in my case--despite that I had two students who exited Canvas while taking the quiz--I got no "outstanding quiz submissions" message at all. In theory, that message should only appear on timed quizzes.
I didn't ask the question originally, but now I'm just confusing myself more! I hate when that happens.
What you say makes sense, Ken Black. Although, I wonder what happens if the student does not close the browser? Anyway, the unlimited time is the only thing that caught my eye with those settings.
Sorry I'm late to the party, but it sounds like you've already figured out part of the issue - the lack of a time limit. Unfortunately I'm not going to be much help because I just had something similar happen to me last week. A student hadn't submitted a quiz, but the until date was up and yet the quiz was hanging there in limbo and didn't auto-submit and didn't give me the option to submit it for the student (on the Moderate page). I ended up extending out the until date, then masqueraded as the student (which I can do because I'm a Canvas Admin), and submitted the quiz.
As for the settings on my quiz, students had 5 attempts and unlimited time, but there was a due & until date. This specific student was on her first attempt when the until date kicked her out. So... is it the no time limit with multiple attempts allowed that's causing the problem??? This might be one to escalate to Canvas support.
I have been formatting my assignments in much of the same manner as you describe for 2 plus years. This is the first quarter that I have encountered this error. If you change the time limit to even 1 minutes under edit and save changes and then moderate the assignments you can manually close the open assignments by selecting the blue clock by the students name and End the quiz 1 minute from now. After this time expires you will then get check on outstanding quiz submissions option.
I agree that this might be one to escalate to Canvas support.
I have to admit I've been using the same settings on my quizzing for at least 2 years and never had this happen. Thanks for the work around, but it seems like this shouldn't be happening.
Hello there, John Williamson...
I thought that I would check in with you because I noticed that there hasn't been any new activity in this particular thread for almost two months. It looks like you've received lots of help here. Did any of the above responses help to answer your question in a way that you could mark one of them as "Correct"? Or, are there still any outstanding questions as it relates to your initial posting? If you could come back to this thread to post a quick update and possibly mark a response as "Correct", that would be great. For now, since there hasn't been any new activity since May 16th, I'm going to mark your question as "Assumed Answered", but that won't prevent you or others from posting additional replies below. I hope that's okay with you, John. Looking forward to hearing from you soon!
Ok...so this is my first time using Canvas. I'm kind of a techy guy, but I have 7 students who's quizzes are still outstanding. They closed their browser without submitting the quiz. This has caused the test to be out there and remain ungraded. I cannot manually override them or submit them.
What do I do? Help please.
I have made the due date and then undone the due date. I have made it a times test. Nothing seems to be working. I have attached some screen shots. I'm sure that it is something in my settings. Again, this is my first time using canvas and we didn't have much training at all before rolling this out. Any help is greatly appreciated.
(Edited to remove two screenshots that displayed students' names)
Ryan, we removed two of your screenshots because they displayed students' full names. To protect students' privacy, would you resubmit those screenshots with last names redacted? Thanks!
Ryan, the only thing I saw from your settings that stuck out was that you didn't have an "until" date set. This is normally what triggers Canvas to auto-submit things. The due date is a soft date in that it shows up in Canvas, on the Calendar, in the to-do list, and Modules... but... it doesn't prevent students from taking the quiz or submitting it after this date. The hard date for that is the Until date. My recommendation is to try setting an until date and see if that triggers anything.
I just made the “until” date for Monday, which is when it was supposed to turned in. I did set a “due date” as well. I also did a "timed test” for 94 minutes, that is 2 class periods. thank you for the help. i am trying to find this out because i’m sure that others will run into the same issues and they usually come running to me to help them. thank you so much.
No problem, hope that fixes the issue. Something else that might help when you're working with quiz settings is the following document - Quiz Settings to Maximize Security. It's not just about security, it's also about what the different settings do and how they function.
It still didn’t work. Their quiz is still out there running time. They can’t submit it because it has been locked, but I can’t grade it either. How should I set the next quiz?
If you haven't found it yet, you may want to read the documentation in the Canvas Instructor's Guide on taking quizzes and changing settings. Here are a couple that seem quasi-related to what you're asking about. The first link one was provided earlier in this discussion, but it had a different link text so you may not have recognized the importance of it.
The guides are a wonderful resource, but sometimes they fail to cover the use case we're experiencing or give technically correct statements but leave us wondering about the validity of the converse statement.
Retrieving data ...