Eric Coan

Canvas Data ETL Problem Final Update

Discussion created by Eric Coan Employee on May 11, 2017
Latest reply on May 12, 2017 by fernerj@erau.edu

In reference to the reported Canvas Data load failure that has been earlier posted here, we have published the first set of two days data. This has been populated to portal, and will be populating to redshift soon.

 

At this point we have identified the exact causes of todays issue, and are putting together an RCA to publish here in the Community Space.

 

Once again we'd like to apologize for this extreme disruption in service, and delay of data. If you have any questions please don't hesitate to leave them here, or email us at canvasdatahelp@instructure.com 

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