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Is the Create User API broken on Beta?

Question asked by Bryce Bate on Jun 6, 2017

Following the weekend (Jun 3-4) refresh of the Beta instance, I noticed that calls to https://<beta instance>/api/v1/accounts/1/users stop working when either

  • pseudonym[sis_user_id]
  • communication_channel[type] 
  • communication_channel[address]

are included. I have not tried any of the additional parameters, but have confirmed this behavior using Postman as well as our own development application.

The failure message looks like this--

"errors": [
"message": "An error occurred.",
"error_code": "internal_server_error"
"error_report_id": 9309405

The same request sent to the Test instance works fine. Further, if I exclude the above parameters and only include

  • user[name]
  • pseudonym[unique_id]
  • user[login_id]

it succeeds in Beta.


So, it appears that something broke in the Create User API in Beta with this latest release. Can someone confirm?