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Why was teacher account automatically deleted from Canvas?

Question asked by James Sanzin on Jun 15, 2017
Latest reply on Jun 15, 2017 by Anthony Bunag

I had a teacher message me and say that she could not log into Canvas. I checked and her user account and it is no longer there. She is moving from the middle school to the high school. PowerSchool is our SIS. Any Ideas how I get it back?