difference in deleting/undeleting features in Beta/test/production

[hspiegel]

Am exploring the undelete feature - is there explicit documentation for beta v. test v. production environments and deleting and undeleting, please?

[abunag]

Hi Harriette,  could you clarify what you're looking for here?  As far as I'm aware, /undelete is a hidden feature and therefore doesn't have any documentation.  I don't understand the request for the connection to each unique environment though.

[hspiegel]

Thanks so much. I have a project where I am to do a thorough exploration of all the delete/ undelete scenarios in Canvas -- obviously, going in and doing it is the main thing, which I am doing, but I realized I hadn’t joined this group yet, so thought it was a good extra resource!!

So, for instance, I read somewhere that “in theory, all instances work the same way when undeleting”; I noted that browser cache, and differences in browsers themselves, the last 25 items are listed in the undelete screen, item is restored unpublished, not put back in to a Module, front page cannot be deleted, and so forth.

I am revisiting the project, and thought I’d ask. Should there be any difference between beta and test and production environment when something is deleted or recovered?

We had an instance that I was not aware of when a faculty member somehow deleted an entire course -- the day that the beta environment was reset -- had we known the day before, we could have brought it back, right? -- but how, exactly, as I wasn’t there -- that sort of thing is what I am trying to establish!! So, if a course is reset - that must have been what he did -- what are the solutions? If the course were still in Beta or test, presumably we could export it, or?????

I am playing in the Beta environment now, will reset a course in the Beta TODAY, and check it after the reset tomorrow -- as well as the Test, as it looks like both will be reset tomorrow!!!

Thanks, and any suggestions are welcome.

Harriette

*****************************************************

Harriette L. Spiegel, Ph.D.

Instructional Specialist II

Instructional Technology Center

The University of Tennessee Martin

731.881.3124

[tdelillo · Accepted solution]

 @hspiegel ‌ - Restoring a deleted (or reset) course is different from the undelete action. Undelete restores individual items (pages, assignments, discussions, etc.) to a course. Whole courses are restored using the Admin Tools - https://community.canvaslms.com/docs/DOC-10861-4214106683?sr=search&searchId=4ff4498d-2642-41ac-a6e9...‌

[hspiegel]

Thanks so much. Harriette

*****************************************************

Harriette L. Spiegel, Ph.D.

Instructional Specialist II

Instructional Technology Center

The University of Tennessee Martin

731.881.3124

[hspiegel]

Thank you!! Harriette

*****************************************************

Harriette L. Spiegel, Ph.D.

Instructional Specialist II

Instructional Technology Center

The University of Tennessee Martin

731.881.3124