Canvas Mobile Support Tickets

rseilham
Community Champion

At UCF we tag all support tickets and I'd like to share our last year with Canvas Mobile. Over the last 3 months, it's averaged around 1% of all request (approx. 600 a month).  How does this compare at your school? Do you track these kind of tickets?

https://docs.google.com/spreadsheets/d/1Jj5JwyTXmtESBiGu8jcbH7tCyHNQr8o2F-uCLbOMYtE/pubchart?oid=1&f...