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Closed Captioned Videos in Canvas Commons

Question asked by BILL WATERS on Jul 11, 2017
Latest reply on Sep 18, 2017 by

I uploaded an .srt file to accompany an .mp4 file in Canvas and the result (closed captioning) worked perfectly. However, when I shared the video to the Commons, it seems the required .srt file was left behind as the file plays as a .mp4 video only (no closed captioning). Is there a way to ensure that closed captioned videos in Canvas, uploaded to the Commons, can retain the closed captioning?