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Announcements from Subaccount, not Root Account

Question asked by Trina Adams on Jul 19, 2017
Latest reply on Sep 20, 2017 by

When subaccounts post announcements in courses, the email received by participants appears to be from the name of the root account. Our users do not identify with the root account name or organization leading to deleting the email. We also have the announcements visible on the home page. However, some participants miss the posted announcements.


Is there a setting to allow our course level announcements display as being from our subaccount name or course name instead of the root account name?


Thank you for suggestions.