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Some students  unable to access quiz with code?

Question asked by SUSAN REYNOLDS on Aug 15, 2017
Latest reply on Sep 29, 2017 by SUSAN REYNOLDS

There are a couple of students in each class who cannot access the quiz with the code.

They can log into Canvas, but cannot use the access code to gain access to the quiz.  I did cross link my courses this year, BUT I did that before I uploaded this quiz.

This is what we tried in order to fix this issue:

*check to make sure they are listed in the correct class in Canvas

*reload the page 

*log out and relog in 

*hard reboot of the iPad

*clear history of Safari 

*log in on my teacher desktop computer 

None of these worked.  

 

If anyone has any other trouble-shooting tips, they'd be greatly appreciated. 

Middle school social studies

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