Please explain how students access messages sent from within Canvas. Do they still go to their Los Rios Gmail to open them (as they had to for messages sent from within D2L) or are these messages now contained within Canvas, reducing their need to access Los Rios Gmail?
The default notifications settings is for users to receive emails for all messages sent to them using the Conversations (Inbox) tool, so we can assue that our students get those messages at their Los Rios Gmail addresses. There are two ways students can decide to receive those messages at another address:
I hope our Los Rios colleagues comment on this page to share how they have managed the issue of students having two different ways to personalize how they receive notifications from Los Rios.
Thanks Greg. So, if I understand your response correctly, the message sent within Canvas goes to both the student's Los Rios Gmail account (which can be accessed via Google) AND it goes to the "Inbox" in Canvas. Is that correct? Students can decide to forward the message elsewhere (to personal email (Google or Canvas), or via text message (Canvas only), etc.) from either place the original message lands? Correct? BTW - I've been using your video that shows how to forward from Los Rios Gmail for years - thanks for posting it.
Yes that's right. Users (that's us too) need to find a way to manage multiple indicators of unread messages as a number for each unread Conversations message appears on the Inbox icon in Global Navigation, and each of those is a new email. What is nice is that if a user responds to a Conversations message via email, the initial message gets marked as read *inside Canvas*. So now I find myself always wanting to get the last word in when conducting a conversation via Conversations, else I have to go to my Inbox inside Canvas and mark that last message as read.
So, eventually, once we're all using Canvas, does the need to tell students to enter Google to access their Los Rios Gmail go away? I'm guessing I can now tell my students that they need only set their notification preferences in Canvas for my course-related emails. Right?
I think the risk is for emails to students regarding registration, etc.
The default notifications settings is for users to receive emails for all messages sent to them using the Conversations (Inbox) tool, so we can assue that our students get those messages at their Los Rios Gmail addresses. There are two ways students can decide to receive those messages at another address:
How do I set my Canvas notification preferences as a student?
Greg's Google Blog: Forward Los Rios Gmail
I hope our Los Rios colleagues comment on this page to share how they have managed the issue of students having two different ways to personalize how they receive notifications from Los Rios.