Please explain how students access messages sent from within Canvas. Do they still go to their Los Rios Gmail to open them (as they had to for messages sent from within D2L) or are these messages now contained within Canvas, reducing their need to access Los Rios Gmail?
The default notifications settings is for users to receive emails for all messages sent to them using the Conversations (Inbox) tool, so we can assue that our students get those messages at their Los Rios Gmail addresses. There are two ways students can decide to receive those messages at another address:
How do I set my Canvas notification preferences as a student?
Greg's Google Blog: Forward Los Rios Gmail
I hope our Los Rios colleagues comment on this page to share how they have managed the issue of students having two different ways to personalize how they receive notifications from Los Rios.