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Docviewer Point Comments Aren't Displaying

Question asked by Cynthia Hollingsworth on Aug 28, 2017
Latest reply on Sep 18, 2017 by Cynthia Hollingsworth

I've looked for answers in a couple different places, and decided to push this out to you all, hoping for answer.

I have a faculty who added multiple point comments to a student submission last week in Speedgrader. Out of seven points, only two have instructor comments that show. We can click on the point and it shows the instructor's name, but nothing else.

 

Can anyone point me in the right direction so that we can see the comments? Or, are they really gone? Any help would be appreciated.

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