AnsweredAssumed Answered

Grade Override to Prompt Certificate of Completion?

Question asked by Phoebe Goldberg on Aug 28, 2017
Latest reply on Aug 30, 2017 by Kathy Harris



I have a Canvas Catalog course set up such that a person registers for the course and completes a single survey form in order to be issued a certificate. 


One student was having trouble with the survey, so I went ahead and 'graded' the survey as full-points even though there was no submission. My understanding is that this should have triggered her being marked as Complete and able to download the certificate. However, from my Admin side I can see that she is still marked as Not Completed. 


Am I not able to manually override the system in this way? Or is there something else I need to do to trigger the completion?