AnsweredAssumed Answered

People I invite to join Group can't get into Community

Question asked by John Martin on Aug 29, 2017
Latest reply on Aug 30, 2017 by Stefanie Sanders

Whenever I invite new faculty to join our University of Wisconsin – Madison group, they get an email invitation like this:

but when they follow the link to join, they get an error message like this:

and whatever emails they try, they can't get in.


I now have a backlog of ~40 instructors who can't participate in the community because they can't log in.

Please help!!! Dale and I aren't sure how to fix this.