Students cannot take a quiz more than once on an ipad. On a desktop, they can. Any ideas?
Hi Allison - Are these students accessing Canvas through a mobile browser like Safari, or are they using the Canvas by Instructure App?
The Canvas app
Using the app.
On Fri, Sep 1, 2017 at 2:00 PM, stefaniesanders <email@example.com>
I did a quick test with my Canvas by Instructure app (3.18.5) on my iPad Air (10.3.3), and I was not able to reproduce that behavior. After each attempt I completed as a student, I could click "done' in the top right, and it would return me to the start of the quiz. At the bottom of the screen, the red bar prompted me to "Retake Quiz" until my allotted attempts were spent. Once they were gone, I saw a lock in that same red bar.
By chance, were some additional attempts added after the students opened their app? Sometimes, when a student leaves the app open, but new content is added, things don't sync perfectly. Closing the app and refreshing the content usually does the trick. This workaround may reveal the additional attempts.
Would it be possible to enroll you in my course so you could try it out?
Instructional Technology Facilitator
The Joseph Sears School
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On Thu, Sep 7, 2017 at 8:19 PM, firstname.lastname@example.org <
We are having the same issue! I have tried multiple work-arounds, and no luck!
Hi Everyone (and Canvas Mobile Users and 1:1 Initiatives)! Are students still experiencing the issue of losing the multiple quiz attempts on the iPad? If so, please add some comments to this thread. If a pattern is seen, it may be time for us all to submit tickets to Instructure's Canvas Support. Let's see how things go; I'm hoping that this issue has been resolved since early September.
Here's a related question! Quiz - 'not available' error message in mobile app
Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment. Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.
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