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Problems with Importing Course - No Images or Icons or Transcripts

Question asked by Sydnee RIsk on Sep 1, 2017
Latest reply on Feb 21, 2018 by Sydnee RIsk

Hello and thank you for your help, 

I am using an Open Source version of Canvas. I have built courses in an older open version and exported that course into various instances of Canvas including @One Developer version and my own "teachers account" without any problems. However, when I try to import into the newest Open Source Version, none of my images, icons or transcripts are transferring. The file names are there - but the containers are empty. I've attached 2 screen shots of Canvas Instances. The one with the icon images is what it should like. The instance with the file names is what is appearing in the Open Source version after import. Here is a screen capture of the issue. I appreciate any troubleshooting advise. 

Things I have tried:

* Made sure the course is published

* Validated all links

* Imported same .imscc file into multiple instances


Thank you!

Here is a screen capture of the issue. 

Created by Camtasia Studio 8