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Speedgrader Comments not saving?

Question asked by Katie Kelley on Sep 5, 2017
Latest reply on Oct 25, 2017 by Ken Black

I have a teacher adding feedback in the New Speedgraded and only about 20% of the comments saved.


The points where they added a note show - but the actual text comment did not save for most of her comments.

She spent a lot of time providing feedback and now the students can't see most of them.

Trying to determine if this was a temporary issue or others are having problems too. I masqueraded as a teacher and added new notes - and they saved, and was able to see them when I masqueraded as a student. Not sure what happened of if it was an isolated issue.