I have a teacher adding feedback in the New Speedgraded and only about 20% of the comments saved.
The points where they added a note show - but the actual text comment did not save for most of her comments.
She spent a lot of time providing feedback and now the students can't see most of them.
Trying to determine if this was a temporary issue or others are having problems too. I masqueraded as a teacher and added new notes - and they saved, and was able to see them when I masqueraded as a student. Not sure what happened of if it was an isolated issue.
Hi Katie Kelley - From your screen capture, it appears that--like many of my own faculty--that your instructor is using the point type of annotation/comment in the Canvas DocViewer. Unfortunately, this appears to be a known issue and was just commented on by Erin Hallmark here. I, too, was frustrated by this, and as the original poster in that document noted, the "secret" appears to be hitting the ENTER key after making the comment to have it save properly. As Erin suggests in her reply, you, too, may want to file a Support case with Canvas to ensure that you are at least alerted to changes.
Let's all hope that this gets solved before it gets too heavy into the term.