Toby Witt

Powerschool and SIS Platform Issues

Discussion created by Toby Witt on Sep 5, 2017
Latest reply on Sep 6, 2017 by Kona Jones

Our district uses PowerSchool as our SIS.  We moved to the new SIS Platform this summer in anticipation of using Power Teacher Pro.  Since the move, it has been a nightmare.  Teachers, Students, and Courses are not syncing with Canvas.  I've been in contact with my CSM and support, but we've been down for nearly a month now.  Three weeks into the start of the school year and we continue to have major issues.  It seems the support team is severely understaffed for this.  I've never had a product operating so poorly this long after contacting support.  Is anyone else having similar issues if using PowerSchool and the new SIS Platform?  I'm so frustrated with Canvas right now.