Michelle Muldowney-Stevens

Catalog Emails

Discussion created by Michelle Muldowney-Stevens on Sep 7, 2017
Latest reply on Sep 15, 2017 by Trina Adams

I was discussing email issues with my colleague Terry Boharsik and we were wondering how many others users have issues with their students not getting the auto emails through Catalog? Terry, our tech person occasionally gets phone calls on this which is fine but it's an inconvenience for the student. He has them check their spam but it doesn't seem to be there. His solution has been to send them through the "forgot password" option but it happens frequently enough that our guess is others are having this issue, too, and if so, has anyone figured out where these elusive emails escape disappear to? Is it something that can be fixed?

Outcomes