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Canvas "Free for Teachers" login issues for my students

Question asked by Julie Greenman on Sep 7, 2017
Latest reply on Sep 27, 2017 by Julie Greenman

I have two students who cannot log in. It appears that when they do, they are assigned a long number instead of their name. 


Also, one student has changed her login password several times from the "forgot password" button and it still will not let her login with the new password.


How do I resolve these two issues?