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Tasks not being marked as complete

Question asked by Hannah Mundt on Sep 10, 2017
Latest reply on Feb 21, 2018 by rogrant@nmsu.edu

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Hello,

I am a student having an issue progressing through a given module based on prerequisites in the module that need to be completed. Despite submitting assignments, opening links, and watching videos to completion, only the first task in the module is marked as "complete." I have tried on multiple browsers, but am hoping to work in Safari on my MacBook. Everything appears to be in order (everything is up to date, cookies are enabled, pop ups aren't blocked) but still despite the order and the number of times I click links to "complete" tasks, nothing moves forward. I cannot override opening these links by selecting the "Mark as Complete" button at the top of the module.

The main issue is I am trying to post in a discussion board that is locked until I completed these tasks.

Professor is new to Canvas so any tips are helpful.

Thank you!

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Kristin Lundstrum

Sep 10, 2017 8:27 PM

Hi Hannah Mundt ~ I'm glad you found the Canvas Community!

I bet this is frustrating! Without being able to navigate your course myself, I'll pass along some official Canvas Guides. Hopefully, they'll help or, at least, they'll be able to help you further explain your experience so we can pinpoint the issue!

How do I view Modules as a student?

How do I mark a content page as done for a module requirement?

1 person found this helpful

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Hannah Mundt @ Kristin Lundstrum on Sep 10, 2017 9:50 PM

Thank you for including these guides.

I do not have options to “Mark as Done” on any of the individual portions of the module.

The first video is marked as completed and all I had to do was open the file.

None of the other portions of the module even have the white, blank circle next to them which indicates I must complete it before moving forward.

When I get to the discussion board I am trying to post to from the home page, I am met with the following:

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Wilder Ferney Quintero Vanegas Sep 11, 2017 12:54 PM

Buenas tardes

Creo que lo primero que debe hacer el profesor es revisar cuales son los requisitos que tiene para ese modulo.

ya que como se muestra en la imagen el requisito que esta a la vista es el que ya esta marcado, como puedes observar en la segunda linea dice el tipo de requisito que tiene, por ejemplo el primero dice vista, lo que indica que ese es el requisito, los demas aparentemente no tienen requisito, habría que mirar que mas actividades hay o volver a mirar los requisitos.

Espero que te sirva de algo

Feliz día

1 person found this helpful

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Hannah Mundt @ Wilder Ferney Quintero Vanegas on Sep 12, 2017 9:35 AM

Thank you, Wilder. I'll see if the instructor will look at the requirements again.

2 people found this helpful

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Kristin Lundstrum

Oct 26, 2017 1:37 PM

Hi Hannah Mundt ~ It's been a few weeks since last exchanged ideas about modules. How are things going? Were you able to successfully move through the module requirements? If you have an update you can share, it would be awesome to hear from you!

2 people found this helpful

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment. Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

Robbie

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6 Replies

Kristin Lundstrum Sep 10, 2017 8:27 PM
Mark Correct
Correct Answer
Hi Hannah Mundt ~ I'm glad you found the Canvas Community!

I bet this is frustrating! Without being able to navigate your course myself, I'll pass along some official Canvas Guides. Hopefully, they'll help or, at least, they'll be able to help you further explain your experience so we can pinpoint the issue!

How do I view Modules as a student?
How do I mark a content page as done for a module requirement?
1 person found this helpful
Like • Show 0 Likes0
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- Hannah Mundt @ Kristin Lundstrum on Sep 10, 2017 9:50 PM
  Mark Correct
  Correct Answer
  Thank you for including these guides.
  
  I do not have options to “Mark as Done” on any of the individual portions of the module.
  
  The first video is marked as completed and all I had to do was open the file.
  
  None of the other portions of the module even have the white, blank circle next to them which indicates I must complete it before moving forward.
  
  When I get to the discussion board I am trying to post to from the home page, I am met with the following:
  Like • Show 0 Likes0
  Actions
Wilder Ferney Quintero Vanegas Sep 11, 2017 12:54 PM
Mark Correct
Correct Answer
Buenas tardes

Creo que lo primero que debe hacer el profesor es revisar cuales son los requisitos que tiene para ese modulo.
ya que como se muestra en la imagen el requisito que esta a la vista es el que ya esta marcado, como puedes observar en la segunda linea dice el tipo de requisito que tiene, por ejemplo el primero dice vista, lo que indica que ese es el requisito, los demas aparentemente no tienen requisito, habría que mirar que mas actividades hay o volver a mirar los requisitos.

Espero que te sirva de algo

Feliz día
1 person found this helpful
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- Hannah Mundt @ Wilder Ferney Quintero Vanegas on Sep 12, 2017 9:35 AM
  Mark Correct
  Correct Answer
  Thank you, Wilder. I'll see if the instructor will look at the requirements again.
  2 people found this helpful
  Like • Show 1 Like1
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Kristin Lundstrum Oct 26, 2017 1:37 PM
Mark Correct
Correct Answer
Hi Hannah Mundt ~ It's been a few weeks since last exchanged ideas about modules. How are things going? Were you able to successfully move through the module requirements? If you have an update you can share, it would be awesome to hear from you!
2 people found this helpful
Like • Show 1 Like1
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rogrant@nmsu.edu Feb 21, 2018 9:32 AM
Mark Correct
Correct Answer
Hannah,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment. Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

Robbie
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