AnsweredAssumed Answered

Articulate's Rise Not Scrolling in Canvas iOS App

Question asked by Jonathan Dean on Sep 12, 2017
Latest reply on Feb 22, 2018 by Kenneth Rogers

Hi,

 

I have recently added lectures in my Canvas course using Articulate's Rise and I'm having issues scrolling through content when using the iOS Canvas app. In a web browser (either mobile or desktop), the scrolling is fine, but when you open the Canvas app on an iPhone or iPad, it does not allow you to scroll to the bottom of the content page (and thus does not allow you scroll down to the next section).

 

I was informed that it works fine on the Android Canvas app, so I am wondering if this is an iOS issue. Is anyone familiar with problems of this nature, i.e., scrolling through Rise content on the iOS Canvas app? If so, is there a workaround or a solution? The other option would be to ban students from using iOS devices, but I feel that there must be a way for this content to be fully accessible on Canvas' iOS app.

 

Any helpful information would be greatly appreciated.

Outcomes