So there's a weird issue inside canvas. I hope the images suffice on what I'm trying to do.
This is a discussion, the discussion have an external link
When I click the external link it goes correctly to the external page (It shows it on a ios webview)
This is a web view. When I click the record button the IOs native camera dialog popups
So far so good. Here's the issue. If I click any of those icons it should open either the camera or the photo library. But it doesn't. Goes back to the discussion
I don't think this is an issue within our application and to prove it I downloaded a webview app tester. With the same link
This opens the page correctly
If I click record I correctly get the dialog
and if I click any of those, the photo library opens or the camera opens
I took a video and after that I get a success, all within a webview
This also fails on Android, so I really think something is wrong with it on Canvas side
Anyone who can help me?
Hi Daniel Lopez,
The mobile app doesn't handle these types of tools for various reasons. I highly suggest you put in a Canvas support ticket to bring this to their attention. My uneducated guess is the app needs to have the UIWebView updated in iOS, but I'm unsure of Android. I will also ping some of my contacts to see if they can add something else to this thread.