So the file types allowed for my assignment are pdf and jpeg, so I converted my word document to a pdf. But Canvas still will not allow me to upload. It is a standard pdf, no annotations. How do I fix this?
Hello Nikhita Nookala...
When you view your assignment, can you tell us the exact text of the "File Types"? For example, it should look something like this:
File Types pdf and jpeg
Do you notice anything different about the file extensions that your instructor has specified for your assignment? For example, is there a dot in front of either of them (ex: .pdf and .jpeg). I recall answering a question here in the Community forums several months ago where this was the case. The solution was for the instructor to remove the dot before the file extension so that students could submit the proper type of file. So, I thought I'd start there with your question as well.
Looking forward to hearing back from you on this, Nikhita!
EDIT: Upon testing this further, even if an instructor specified the file extension with a dot or without (ex: pdf or .pdf), it appears that Canvas removes the dot from the File Types display so that PDFs could be submitted either way. It would still be beneficial to know, however, what your instructor's File Types look like.
Hello Nikhita Nookala...I wanted to check in with you again because we've not heard from you since you first posted this question over two months ago. I am hopeful that you've been able to submit the PDF file to your instructor so that it could be graded. If you could please come back to this thread to provide an update for us, that would be helpful. If you feel that my above response from September 23rd helped to answer your question, please go ahead and mark it as "Correct". For now, I'm going to mark your question as "Assumed Answered" because we've not heard from you and because there hasn't been any new activity in this thread for over two months, but that won't prevent you or others from posting additional questions/comments below that are related to this topic. I hope that's alright with you, Nikhita. Looking forward to hearing back from you soon!
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