Why is my video quality so poor when I use my HD webcam to record a video when using the Record Media function in Canvas? The camera looks great when recording elsewhere or using Zoom. Does Canvas severely limit recording resolution?
Did you adjust your settings for your webcam? (How do I record a video using the Rich Content Editor as an instructor? )
Do you have an external webcam as well as a built in one? If you have a built in one, the system may be trying to use that instead of the HD? Not sure, but just a thought to check. Is this also happening when recording longer videos?
Hello there, Tom Bradley...
As I was looking through older discussion topics, I noticed that we have not heard back from you since you first posted this question on September 27th an then received a response from Roxanne Conroy later that day. Have you had an opportunity to review Roxanne's reply? If so, has it helped to answer your question? Do you have any outstanding question as it relates to your initial question? If Roxanne's response has helped to answer your question, please go ahead and mark her reply as "Correct". However, if you are still looking for some help from members of the Canvas Community, please post a message below so that we can assist you. For now, I am going to mark your question as "Assumed Answered" because we've not heard back from you and because there hasn't been any new activity in this thread since late September. I hope that's alright with you, Tom. Looking forward to hearing back from you soon.
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