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Why won't global_navigation LTI placements show up in Beta and Test environments?

Question asked by Joel Duffin on Sep 27, 2017
Latest reply on Jun 13, 2018 by J B

We've built an LTI application that adds a menu item to the main navigation by using the global_navigation LTI placement. It works fine (shows up on the main navigation) when you install it in the production environment of Canvas, but not on the test or beta instance. Any idea why?