AnsweredAssumed Answered

Turnitin and Canvas Integration - Not Working for Students?

Question asked by Gideon Williams on Oct 6, 2017
Latest reply on Oct 12, 2017 by dhulsey@nmjc.edu

We are experiencing problems with the student view of assignments submitted and checked in Turnitin.

When a student views their work through the assignment they see this:

When they click on the View Feedback they get the wheel of death

 

When they click on the Word document link it downloads only to get this message:

Clicking Yes they get this:

Clicking on Details it tells then that Microsoft Word failed to repair the document

 

Clicking on the Turnitin plagiarism score rating gives them this message:

 

Has anyone else experienced this problem? Is it Canvas related? I have sent similar information to Turnitin.

 

SOOOOOOO frustrating as students need to see and learn from the issues.

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