We are experiencing problems with the student view of assignments submitted and checked in Turnitin.
When a student views their work through the assignment they see this:
When they click on the View Feedback they get the wheel of death
When they click on the Word document link it downloads only to get this message:
Clicking Yes they get this:
Clicking on Details it tells then that Microsoft Word failed to repair the document
Clicking on the Turnitin plagiarism score rating gives them this message:
Has anyone else experienced this problem? Is it Canvas related? I have sent similar information to Turnitin.
SOOOOOOO frustrating as students need to see and learn from the issues.