I am specifically talking about the 'Recent Messages' listed when you click a student's name under the People tool on a group page, but I assume this is the same under the main class page as well.
Under what circumstances and for how long does a message appears under Recent Messages? Is there a limit to how many recent messages will be displayed for a given student?
We have an instructor who has been taking advantage of that page in order to easily access any recent discussion posts, but noticed that not all recent messages are appearing, and I can't find any documentation about when they're supposed to appear.
Kimberly Putz, I’ve been using Canvas for 5 years and to be honest I wasn’t sure at first what you were talking about! I think this is one of those hidden Canvas features/tools.
I’m interest to see if anyone knows the answer to this, but in the meantime I’d recommend putting in a ticket to Canvas Support to see if they can tell you more about what’s going on and what the expected behavior is.