Is anyone else experiencing a delay in Speedgrader since last week? It used to be that as soon as I graded (with a rubric) and moved to the next student, a checkmark appeared by their name in the list. Now it stays an orange bubble unless I refresh the whole page. Thanks!
I am also experiencing this issue, plus a new issue where a checkmark appears beside the names of students who have not been graded. No grade appears -- just the checkmark.
Lisa M Lane 
Update: the reply from Canvas support:
Hello Lisa,
Thank you for contacting Canvas Support!
I’m sorry you are experiencing difficulty with the student drop down list not updating the student to "graded" after saving the rubric. Our Engineers are aware of this behavior and are working towards a resolution. I will attach this case to their tracker so you may be notified as updates become available. However, if you grade the student, save the rubric and immediately refresh the page, it will successfully grade it and at the checkmark. I apologize for the inconvenience. As always, if you have any questions, please feel free to contact us. We are always happy to help!
Kind Regards,
Bianca Pereira
L1 Tech Support
Thanks Lisa for this update! I have been having this problem - and I am not using a rubric. I give a score and add comments --- then try to move on to next student but it is not checked. It definitely makes it challenging when figuring out if you really did finish with that student.
(The only solution I found was to refresh my course page - go back to home page - and then back into web speedgrader. Not ideal.)
I got a similar response from Canvas Support. But I'm still seeing this issue.
And...it seems to be fixed. Certainly behaving much better at my end!
Hello,
Your Canvas case 02523865 has been updated with a new message.
Hello, Our engineers have deployed a fix for this issue. Please let us know if you are seeing this behavior or have any need for further support and we will diligently investigate to ensure the issue is completely resolved. Keep learning! Support Panda Notifier of Things
Thanks!
Canvas Support
That's great to hear it is working for you! Not for me yet....
I can also confirm that the fix is not working. It places a checkmark for the student when the student is graded, but it does not stick. If you pull down the list of students, it still shows the disc and if you navigate and come back to the student, then it no longer shows that it has been graded.
I did a reply to my "We've fixed this" message from Canvas telling them they were premature in closing it.
Well damn. If it's coming and going, then no, it isn't a fix!
There is a similar thread here: Graded Checkmark not showing?
There, Alex Wolfe wrote that it seems to work when it's sorted alphabetically but not when it's sorted by submission status. I was using submission status as the sort when it didn't work for me.
Update: Level 2 support got back to me and said they see it is happening when the grading type is letter grade and percentage and they are sending it up to their engineers.
Interesting. I am using points and still having problems with the orange circle not being changed after I finish and move to the next student.
I did some more testing after Level 2 support came back and said they forgot to clear their cache and now they weren't able to replicate. They suggested I clear my cookies, browsing history, etc., and try a different browser. However, they tested an assignment with a single submission and it was first alphabetically and in submission order (since there was just one) so of course they weren't able to replicate the problem.
What I found through my testing is that it is looking up the position of the person in the alphabetical list of students and then marking the person in that position of the current sort as being completed.
Example: Tom appears 3rd in the list by submission status, but is 12th alphabetically. Emily is 5th alphabetically, but is 12th in the submission status sort. When I grade Tom, Canvas looks up his name in the alphabetical list, gets position 12, and then marks Emily as being completed because she's in position 12 of the current list.
This happens with both Submission Status and Submission Date sorts. It works with Alphabetical sorts because the position it looks up alphabetically is the same position it's in alphabetically.
Does that cover your case Sara Chai ? Were you sorting by something other than alphabetical?
Hi James,
The issue is still occurring for me (I did submit a Help Ticket, by the way), and I sort by submission time, not alphabetically. Whether I use points or percentages does not appear to change the behavior, and I have tried two different browsers with the same results. I'm hoping that they get this cleared up soon because it is very aggravating! Thanks for sharing the results of your testing!
Nora
I have a teacher seeing this when she grades by section. When one of two sections are open, she sees incorrect indicators next to their names. While they're sorted alphabetically, half the roster is missing, so it would seem to indicate some support of what you are seeing James, in that it pulling up a positional # for that student in the whole class which doesn't match their positional number in the section view. I saw that there was an update in the production release notes for Rubrics, but here the teacher is not using a rubric. She is also using point-based grading not percentages.
My teachers' experience is the same as Audra Agnelly - grading by Section, then getting incorrect markers. What is strange to me is that when I masquerade as the user on my machine, I don't get the same behavior.
Mike, it only happens when they are actively grading. It took me a while to figure out the problem because as soon as you refresh or leave Speedgrader and return, the markers are correct. In Beta, if I masquerade as her and put in grades while in one section, I see the same behavior she's described. The latest response from Canvas support was that this didn't fit the current known issues with Speedgrader and they told my teacher to update her browser. I'm working with Chrome 61 and seeing the same behavior so it is not a browser issue.
I'm also still getting it and sometimes I have answers that don't save.
Lisa,
Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment. Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.
Robbie
Hi Robbie - while I have not had further trouble with it, I understand that others have. But I suppose that closes my portion of the question.
Hi Lisa M. Lane
This has happened at several schools since Saturday in our state system. Many tickets have been submitted, but one more never hurts, so I suggest you contact Support.
Sorry I do not have a magic answer, but at least you now know you are not alone.
"They are out there!"
Kelley