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My powerpoint loses its audio component when converted to video!

Question asked by Jessi Phillips on Oct 19, 2017
Latest reply on Oct 20, 2017 by Stuart Ryan

My powerpoints with voiceover are much too large to upload to Canvas easily, so I planned to put them on YouTube, but when I convert them to Video mp4 or .mov, they lose the audio component every time, no matter what I try. I have a Mac and 2016 Powerpoint software.