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Quiz Error Message

Question asked by Dan Kurtenbach on Oct 31, 2017
Latest reply on Mar 5, 2018 by Dan Kurtenbach

A couple of student's in the same course receive the following message:

Quiz Error

There was a problem with the Canvas request.  Failure reason: a quiz submission already exists.  Error report ID: 735572.  

Has anyone had this error show up and what is the solution?  I have 4 out of 25 students with this issue.  They have logged completely off and back on and that hasn't worked.

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