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Lockdown Browser not allowing students to view quiz results

Question asked by Glen Parker on May 28, 2015
Latest reply on Mar 28, 2018 by Kimberley Harris

I don't know if this has always been the case, but when a student takes an exam in a course through Respondus Lockdown browser, they can't view the quiz results/responses once they finish.   Canvas thinks you have already viewed the results when trying to view it after taking an exam.

 

This combination of settings causes the problem

 

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Let Students View Results - Yes

Only Once After Each Attempt - Yes

Require LDB - Yes

Require LDB to view results - Yes

 

 

I tested it out in a dev course and it appears thatCanvas thinks you have already viewed the results when trying to view it after taking an exam.  It looks like the way LDB refreshed and reloads the page in new windows consumes the single view the student gets.

 

 

Is this supposed to be the case?   Is there a trick to enforce these settings using Lockdown, or is this a bug that one or both companies needs to resolve?

 

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