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How to open a file when it says "File not found"?

Question asked by Anne Sabrin on Nov 2, 2017
Latest reply on Mar 17, 2018 by

I have clicked on Modules, then clicked on the Resources tab and then I am on the page. When I click on the link to open a Word document, it loads for a few seconds, then it says "File not found". When my colleague clicks the link, it opens up just fine for them. What to do to fix this issue?