AnsweredAssumed Answered

Peculiar drop in requests

Question asked by Jeff Longland on Nov 10, 2017
Latest reply on Nov 23, 2017 by Jeff Longland

Relatively new to Canvas Data, so pardon my ignorance if this has come up previously (though I didn't find anything in my search). We created a report on requests by hour and day of week. When looking at it, we see a drop in requests every day of the week 4-5pm (Pacific Time).

 

 

I haven't dug into this in any detail, but figured I'd ask here. I know the requests table is generated from log events and isn't guaranteed to be accurate, just wondering if there are known issues with particular time periods missing data?

 

Thanks,

Jeff

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