Where do I find an explanation of new Conversations messages? I find the new set-up extremely confusing.
Hello Marsha Phelps...
I am a bit confused on what you mean by "new conversations messages"? I don't believe there has really been that much that's changed recently with conversations/Inbox within Canvas. Can you provide some specifics? Also, here are several Guides on how to use this part of Canvas...I'm not sure if you're an instructor or a student, so I'll give you links for both roles:
It's okay. I'll figure it out.
Marsha J. Phelps, MBA, EdD
Senior Core Faculty, Department of Educational Leadership
American College of Education
The very essence of leadership is that you have vision. You can't blow an uncertain trumpet. ---Theodore Hesburgh
I agree. Since the update yesterday I've had faculty calling me. With all the changes Canvas this has caused the most confusion. The biggest change is finding the unread messages. It's simple once you explain the "drop down" but most never used it previously.
Brian, the behavior you've described is the unintended consequence of an update that was made over the weekend; we hope to have the fix deployed today. Please refer to Canvas Email Changes - Distinguishing between Read & Unread Emails
Thank you. Right after I posted this I saw your comments on the release notes. I'm glad it wasn't a feature.
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