Cassie Arnold

Canvas Email Changes - Distinguishing between Read & Unread Emails

Discussion created by Cassie Arnold on Nov 20, 2017
Latest reply on Nov 28, 2017 by Erin Hallmark

Over the weekend the Canvas email system appears to have gone through some changes. Since this change, it is not possible to, at a glance, distinguish between read and unread emails. The only way we can see to distinguish them is to go to the drop-down to show only unread emails only. We have elementary/middle school students whose only way to interact with their teacher is through email in this program. These changes are going to confuse them because they won't see that blue dot or bolding or anything that tells them which email is unread. Canvas can't expect the logic that the unread email is on top to work for an elementary student, especially since my teachers are ALSO confused. Please add back in a feature that distinguishes between read and unread emails.

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