The last day of our semester is tomorrow, and I NEED YOUR HELP! After returning from Winter Break, a few of my students started having problems with my Canvas integrations. For example, they would go to a Playposit activity, and a few would get an error message.
In the fall, I had them create a new Canvas account with their own passwords. Yesterday, a student was having problems. She had logged in using the Google button because she didn't want to type her school e-mail address and password. I had her log out and then log in by typing in her e-mail address and her password. And Playposit then worked for her.
Last night the same student submitted essays to Canvas via Unicheck. Unicheck was not passing back her checked work. I told her that I was not seeing her submitted work. She had logged in with Google AGAIN. She went back and logged into Canvas using the previous method. Now I see her assignments in SpeedGrader. When I look into Unicheck submissions, I can see that she submitted twice. The Google Sign in submission that did not get to SpeedGrader looks like this: 116762133188526543067 (690516Gre@ames.k12.ia.us)
The submission that is returned to Canvas looks like this Angel Grese (690516Gre@ames.k12.ia.us). That 116762133188526543067 is what I'm also seeing in PlayPosit when students are having problems.
I'm using a Canvas Free account. (I'm sorry, but my district has used our tech budget on hardware.) My district is moving to two-step Google authentication.
1. Have I set up something wrong?
2. Is this a problem with Canvas?
3. Is this a problem with Google?
4. Is this a problem with Playposit and Unicheck?