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Help me, Panda-Wan Kenobi, you're my only hope with getting student work!

Question asked by Darin Johnson on Jan 10, 2018
Latest reply on Feb 1, 2018 by Darin Johnson

The last day of our semester is tomorrow, and I NEED YOUR HELP! After returning from Winter Break, a few of my students started having problems with my Canvas integrations. For example, they would go to a Playposit activity, and a few would get an error message.

 

In the fall, I had them create a new Canvas account with their own passwords. Yesterday, a student was having problems. She had logged in using the Google button because she didn't want to type her school e-mail address and password. I had her log out and then log in by typing in her e-mail address and her password. And Playposit then worked for her.

 

Last night the same student submitted essays to Canvas via Unicheck. Unicheck was not passing back her checked work. I told her that I was not seeing her submitted work. She had logged in with Google AGAIN. She went back and logged into Canvas using the previous method. Now I see her assignments in SpeedGrader. When I look into Unicheck submissions, I can see that she submitted twice. The Google Sign in submission that did not get to SpeedGrader looks like this:  116762133188526543067 (690516Gre@ames.k12.ia.us)

The submission that is returned to Canvas looks like this Angel Grese (690516Gre@ames.k12.ia.us). That 116762133188526543067 is what I'm also seeing in PlayPosit when students are having problems.

 

I'm using a Canvas Free account. (I'm sorry, but my district has used our tech budget on hardware.) My district is moving to two-step Google authentication.

 

1. Have I set up something wrong?

2. Is this a problem with Canvas?

3. Is this a problem with Google?

4. Is this a problem with Playposit and Unicheck?

 

 

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