AnsweredAssumed Answered

Canvas quiz continually crashing for one known student

Question asked by Mallory Rahe on Jan 16, 2018
Latest reply on Jun 1, 2018 by chofer@morainepark.edu

This message was sent by a student on January 13th at 11:50pm PST, can you help me figure out what the problem might be? Was Canvas experiencing difficulties? Is there a way to figure out if this is happening to other students too?

 

"I have attempted the quiz for week one over 15 times now and it continually crashes. I do not know if this is a common issue, but it has become exceedingly frustrating as I try to navigate this quiz. After each resume, I was able to answer 2 or 3 more questions before the next crash; it has now gotten to the point where it crashes immediately upon every resume. Any help with this issue would be very much appreciated. I anticipate that by the time you have received this, the due date will have passed. Hopefully you will allow an extension given the circumstance. "

 


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