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Is it correct, that attachement disappears when replying to a Canvas message from Outlook?

Question asked by Jeppe Sand Christensen on Jan 19, 2018
Latest reply on Jan 31, 2018 by Jeppe Sand Christensen

As a teacher I send a message through Canvas to my students. It gives them a notification in their own email software, lets say Outlook in this case. A student replay to the notification ( and attach a file.

I can read the answer in Canvas, but I cannot see the attachement. 

Am I doing something wrong? Any solution?