I no longer have the ability to message "All in Students" for the course I teach. Has this been disabled by my institution or has it been removed all together? I was able to use it last week with the same computer and the same browser. Thank you!
I no longer have the ability to message "All in Students" for the course I teach. Has this been disabled by my institution or has it been removed all together? I was able to use it last week with the same computer and the same browser. Thank you!
Hello there, May Sanicolas...
I have been reviewing older questions here in the Canvas Community, and I stumbled upon your question. I noticed that we have not heard back from you since you first posted this question on February 14, 2018. I see that Eric Werth replied to you later that morning. Have you had an opportunity to review his feedback? If so, did his reply help to answer your question? Have you tried reaching out to Canvas Support to see if they could provide any additional assistance with this in your Canvas environment? If so, would you be willing to share the outcome of that conversation? If you feel that Eric's response has helped to answer your question, please feel free to mark his response as "Correct". However, if you are still looking for some assistance with this question, please come back to this topic to post a message below so that someone from the Community might be able to assist you. For now, I am going to mark your question as "Assumed Answered", but that won't prevent you or others from posting additional questions and/or comments below that are related to this topic. I hope that's okay with you, May. Looking forward to hearing back from you soon.
Hi May. I just checked in my Canvas instance and I still have the ability to message everyone in a class or all students in a class through the inbox. It may be good to contact the Canvas support group at your institution to see if changes were made to permissions or if others are experiencing something similar. If permissions should still allow messaging the entire class then you might consider submitting a support ticket to see if the Canvas support folks can provide some insight.
Please let us know what you find out!