I am the coordinator for a course and I am responsible for enrolling students. However, something goes wrong with the process of enrollment. Although students accept my invitation, the course doesn't appear on their dashboard. Moreover, the request for enrollment is labelled "pending" on my Canvas.
Hi Eirini and welcome to the Canvas Community! I have a couple of questions that may point to what is happening. When students accept the course invitation, are they able to see the class and navigate through the content? If I remember correctly, when I accept a course invitation I am taken directly to that class. Also, if the students to go the "courses" tab and "all courses" does the class appear there? If the class does they may just need to click on the star next to the course to make it appear on their dashboard.
On your end, if the students appear as pending, does this continue after you have logged out of Canvas and back in or refreshed your browser? Finally, I did a bit of testing and if I publish a course and then unpublish the course the course does not appear on the student dashboard but does appear in "courses" under "all courses" but indicates the status of the course is unpublished. I would double check that the course did not get unpublished somehow.
These may be worth looking in to a bit further but if this doesn't fix the issue please let everyone know!
Good luck!
Here are a few things you can check:
Hope that helps!
Hi Matt & Eric, thanks a lot for your prompt replies. The problem was that the course wasn't published. I have changed that and students have now the course on their dashboards.
Hi Matt & Eric, thanks a lot for your prompt replies. The problem was that the course wasn't published. I have changed that and students have now the course on their dashboards.