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Issues with Certificates

Question asked by Jessica Sowalsky on Feb 16, 2018
Latest reply on Feb 16, 2018 by Jessica Sowalsky

Hi everyone,

We have a couple of students stating that when they view the certificate they receive from Catalog they are not able to view their certificate. They said: The certificate link does not work in the email, it just sends me to a google page.
Or 

 

They do not receive a certificate at all by email after complete the modules in the course:

All of the students completed all of the modules between 2/11/18 and 2/15/18. 

 

Has anyone else had this issue?

 

Jessica

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