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Trouble with the Shared Notes Feature in Conferences

Question asked by Yvonne Mason on Feb 20, 2018
Latest reply on Jun 14, 2018 by

I'm having trouble with the Shared Notes feature in a conference. Sometimes it will allow me to select a document type and save to my desktop, and sometimes it will not.  Can anyone help with why the Shared Notes doesn't download and save. Did I miss a setting somewhere? Thanks!