Hi, My Follow Pandas,
I know it is a known issue but it kept coming back and haunting my courses. My course banners sometimes won't display, neither do some of the embedded pictures in the pages. I have double checked, the link is definitely correct and no file is corrupted. I know it because these disappearing graphics will reappear, the only thing you don't know is when they will.
Have the Canvas tech support solved the disappearing graphics glitch? Or is there any fix to tweak this problem?
I cannot replicate the problem since it is so random. I don't know which graphic will disappear and reemerge. If my impression is not mistaken, JPGs with comparatively larger size tended to be a victim.
By the way, some pages loaded quite slow after the recent updates, am I the only one?
Thanks
By
Greetings and Salutations Giant Panda,
The symptoms you are describing do not sound to me like they would be caused by any currently known about issues. Images that disappear and then reappear sound more like what we have heard about people experiencing with local Internet problems such as described in this post. That being said, if you haven't already, please submit a help ticket. Our techs would love to see some screenshots and example page urls so they can investigate further.
Cheers,
Scott