Will there be an option in the parent Canvas App for the parents to be able to message the teachers?
Courtny, since this isn't a developer question, we've moved this out of Canvas Developers and into Find Answers, and we've shared it with the Canvas Mobile Users Group group.
Hi Courtny McFarland -
This is a good question! Right now, as you know, that capability is not included in Canvas Parent.
When Canvas Parent was released in 2016, there were several Meet Ups, and the discussion of whether or not to include the Conversation Inbox for Observers using the app was mentioned several times. (Canvas Parent November Meet-Up and Canvas Parent February Meet-Up)
It makes a lot of sense to have an Inbox for the Observers, right in the same place as all of the wonderful details in the Canvas Parent app! While the providing Observers to message directly from the app has a lot of benefits, there are also some drawbacks. With mobile, there may be the implication that messages will receive immediate responses. Would having access to an inbox of sorts make Observers email out of impulsivity? Also, unless it looks and feels like an inbox, would people look at is as formally as district email? Ultimately, I think the feature would need to be turned on/off at the sub-account level, which I know increases the already complex nature of creating it. That way, districts and schools can align their district communication policies with Canvas and the mobile apps.
Right now, the best suggestion is to hyperlink an email address from the syllabus page. From the mobile app, the email address will automatically open a native email client.
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