A student has taken the exam but reported problems so has requested the exam reopened for 20 minutes to complete the unanswered, how do I do this, thanks.
Hello Gil Rocha . This question comes up from time to time. As Robbie Grant Admin explains on this page,
Way to let students continue a test after submitting?, after a quiz has been submitted a student cannot return and complete only the questions that were not answered. A similar situation occurred recently at my institution, and the faculty gave the student another attempt and allowed him to complete only the questions that were not answered, then looked at both attempts to give a total score. Luckily this has not arisen often for us.
I hope this helps.
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